Table of Contents
KSR Solutions Private Limited (“we”, “our”, or “us”) operates the HIRE mobile application and related services (collectively referred to as the “Platform”).
HIRE is a digital rental marketplace where users can list and rent various items such as properties, wedding and event equipment, electronics, creator gear, and other rental items.
By using our platform, you agree to the collection and use of information in accordance with this policy.
01Who We Are
HIRE is operated by KSR Solutions Private Limited, a company incorporated under the laws of India. The HIRE platform allows users to list, discover, and rent items across multiple categories, including but not limited to:
Property Rentals
- Houses
- Apartments
- Villas
- Offices
- PG / Hostels
- Vacation rentals
Event Equipment
- Wedding attire
- Decorations
- Audio systems
- Lighting setup
- Furniture
- Photography acc.
Electronics / Gear
- Pro Cameras
- Drones
- Action cams
- Lenses
- Microphones
- Video production
Additional categories may be introduced over time. HIRE acts only as a technology platform that connects renters and item owners.
02Information We Collect
We collect information when you use our platform in several ways:
Information You Provide
When you create an account or interact with the platform, we may collect:
- Name, Email address, and Phone number
- Profile information
- Listing details (title, description, price, location)
- Photos or images uploaded for listings
- Information shared when communicating with other users via messaging
Information Collected Automatically
Device & Log Data
Device model, OS version, App version, unique identifiers, IP address, login dates, usage activity, and crash logs.
Location Information
If enabled, we collect approximate location to show nearby listings and assist localization. You can disable this anytime in device settings.
03How We Use Your Information
We use collected data to run our marketplace efficiently and securely:
- Create and manage user accounts
- Allow users to list rental items
- Connect renters with item owners
- Improve platform performance
- Personalize recommendations
- Provide customer support
- Detect fraud and prevent misuse
- Comply with legal requirements
04User Generated Content
Users upload photos, descriptions, pricing, and contact data when posting listings. By submitting content, you confirm that:
- You own the content or have explicit permission to use it.
- The content does not violate any applicable laws or third-party intellectual property rights.
KSR Solutions Private Limited reserves the sole right to moderate and remove any content that violates platform community guidelines or policies.
05Communication with Users
We connect with users via Email, SMS, and In-app notifications for:
- Account verification and security alerts
- Listing and transactional updates
- Customer support response and platform notifications
Users may receive promotional messages relating to new services. Opt-out mechanisms are provided in app settings or via contact support.
07Data Storage and Retention
User data is stored on encrypted, secure servers. We retain personal data only as long as required to provide services, fulfill legal bookkeeping obligations, resolve disputes, or prevent abuse. Data that is no longer useful is permanently wiped or strictly anonymized.
08Your Rights & Account Deletion
Subject to jurisdiction regulations, users retain distinct rights:
- Access and view stored personal records
- Rectify incorrect or outdated profile info
- Permanently request deletion of platform identity & records
9. Security of Your Data
We practice standard industry technical safeguards to defend data repositories against theft or unauthorized alterations. No dynamic system is immune; however, we consistently audit safety mechanisms.
10. Third-Party Services
HIRE might utilize analytics stack, maps provider frameworks, or push services. These process specifics per their own legal policies; user awareness is recommended before continuous access.
11. Children's Privacy
Platforms are strict about not serving individuals under 18. Any accidental discovery of minor registrations triggers automated account teardown protocols upon notification.
12. Changes to This Privacy Policy
Revisions may reflect operations shifts. Active account holders get notifying push banners or email alerts listing revision highlights before terms set live permanently.
13. Contact Information
Company Operator
KSR Solutions Private Limited
Application: HIRE